Insurance Services

Let our experts handle your insurance claim

insurance claim San Antonio, TXInsurance Specialists

Most of us have heard the quote from Scottish poet Robert Burns: The best laid plans of mice and men often go awry.

It means that despite our best efforts, accidents will happen. When something bad happens to your flooring, you need someone on your side as you navigate through getting it repaired, replaced or restored. Flooring gets damaged in so many different ways it is impossible to list them all – but keep in mind that you do have certain rights when facing this issue and dealing with your insurance company.

Your Rights

You have the right to select your own flooring company to replace or repair the damage.
You have the right to receive “like for like”.
You have the right to dispute your insurance company’s appraisal.

Get What You Deserve

At Hicks Carpet One, we have more than 75 years of experience in helping San Antonio area families replace their damaged flooring. Your insurance company is required to replace your damaged flooring with “like for like”. In other words, you are entitled to get the same type of flooring you had or something equivalent. In most cases, an insurance adjuster will come out and put a dollar figure on what they appraise the damage is worth.

Let the experts at Hicks come out and inspect the damage to make sure the insurance company is taking into consideration damage that extends beyond first glance – such as carpet padding, subflooring, additional rooms, etc. Only in this way will you know if you are being treated fairly. We can provide proof that will help if you need to dispute your insurance company’s estimate. A legitimate estimate from a reputable company in many cases will solve the issue.

Our experience in dealing with insurance companies, our expertise in analyzing and repairing damage and our longstanding reputation makes Hicks Carpet One the best choice when dealing with a flooring disaster and an insurance company.

Remember, do not begin clean up (such as vacuuming up water) before your insurance adjuster and the experts at Hicks Carpet One have assessed the damage. It could negatively affect your claim. Take photos – this may help in the event water recedes. And contact us at Hicks Carpet One to help you get your life back to normal.